Read our clients' reviews after using our pressed metal panels
I love creating "artworks" from pressed metal panels and nothing makes me happier than to be sent photographs of my clients' finished projects. Nothing but total client satisfaction is acceptable by me and I don't consider my role complete until my client is totally happy with his/her finished ceiling or wall project.
The following comments are typical from my pressed metal clients and no wording has been changed or embellished:
Panels for a splash back
"The panels arrived yesterday, we opened them up this morning and they all appear to be in great shape. Packaged very well indeed. It will be sometime before our kitchen project is finished, but I will be sure to send you a picture when it is complete. Thanks so much for your great service, it has been such a pleasure dealing with you and we will be sure to recommend you to others."
For a bathroom ceiling
"Hi Jean, ceiling has arrived and everything all good Thank you so much for your awesome customer service , getting all that sorted out before you went away , so appreciated, great packaging also , and yep no worries will get pictures to you when finished, going to be pretty special , thank you so much "
Clem Hill, Devonport, Tasmania
Recommendations are so appreciated
"Thanks so much for all your help and inspiration. I have recommended you all over the place and hope that all is very well with you."
Ann Moore, Warialda, NSW
A splashback project
"We so love the Clover design, and are extremely happy with the finished product. The panels were very well packed for shipping and the staff were so helpful at recommended amounts needed. I've already recommended Heritage Ceilings to two of my friends currently renovating their homes."
Lauren Butler, Millfield, NSW
Panelling ordered for a feature wall.
"I wish to say thank you very much for your service. You have been unbelievably helpful and professional in your dealings with me.
I will most certainly recommend you to anyone I encounter interested in your goods. Once again, Thank you".
Jacqueline Stelzer, Nowra, NSW.
...and this customer's panels haven't even arrived yet.
"Thank you Jean, you couldn't have been more helpful - plus you have the best range of pressed metal in Australia, great website backed up with an excellent Facebook page for real life images. & absolutely - once installed I'll take some beautiful photos for you".
Raquel Bebbington, Perth, W.A.
How could I not enjoy working with my clients on their projects
"You have been the most awesome person to deal with, so easy and accommodating. And give yourself many pats on the back for your website as it is very good. Cheers"
Lesley Hohn, Toowoomba, QLD.
For a caravan ceiling
"Thank you so much for everything. You have really made the ordering process very easy. I will follow your instructions with regards to the delivery and let you know once I have received and inspected it. I will definitely be passing your name on to friends and anyone who likes the ceiling of my mobile boutique caravan :)"
Erin Russell, Moranbah, QLD.
Service was appreciated
"Great thanks Jean, the reason why I didn’t bother looking at local suppliers was because of the excellent service you provided me from the very first phone call until now. Photos will be a while off but I dare say you will be sure to hear from me again during the installation process with a couple of queries! Thank you."
Aaron Smith, Sydney, NSW.
"We have received our order…Thankyou. They are exactly what we were after. Also arrived in the nick of time as we finish up there this Saturday before leaving for interstate works. Thankyou very much for being so prompt. Cheers."
Damien Cordwell, Project Manager, DNC Interiors, Melbourne.
Sharron's splashback project
"With money getting tight we wanted a modern kitchen but on a budget. We ended up with a Kaboodle kitchen which we are happy with but it needed something more than just the colored splashbacks and tiles that are on offer.
That’s when l found Heritage Ceilings website and was instantly in love with the product. After reading all that l could about the product and 2 phone calls to Jean l was sold on the idea. We choose the Large Fish Scale design for our project and couldn’t be happier .....
........... Jean was fantastic on the phone with her product knowledge and was great in giving us the details on a product that we could use to seal the aluminium, as we wanted to leave it in its natural state.........
......... Everyone who comes to our house really go WOW at the splashback. We of course agree. Not only is it fantastic to look at but it is also very simple to put up and the price is brilliant. Even with freight to Myrtleford Vic it was cheaper than some of the tiles on the market. Jean who we dealt with was brilliant and we recommend Heritage Ceilings to everyone."
Sharon George, Myrtleford, Victoria
Beautiful textured ceiling
"Thank you once again for your assistance, your service was wonderful and extremely professional. We would certainly recommend you to anyone wishing to purchase."
Pressed tin feature wall
"We are very happy with the result and love how the panels have come up! Thank you for your efficient service as well as your helpful advice when we selected our panels. They arrived within 3 days of our order and were well-packaged and in pristine condition. Our bathroom renovator had never installed pressed tin before, but found the instructions easy to follow and had no problems."
Thank you for your wonderful service and great products,
Kate Macklin, Campbellfield, Victoria
Clever bathroom make-over
"It was my pleasure to order from you. I chose you because of your knowledge, comprehensive information and professionalism. I can tell you really care about your work, and the service you provide. "
Julie Marrazza, Denistone, NSW
"Thanks again for your wonderful customer service, it looks like the product matches it too!"
Trish Seager, Mt Gambier, S.A.
Thanks from Michele
"Many thanks for your card & incredible service - you & your business are definitely one of a kind! "
Michele Woods, South Fremantle, W.A.
An Interior Designer's perspective
"I cannot recommend Heritage Ceilings enough. Jean Morrison from Heritage Ceilings made carrying out our home DIY project a breeze. She is one of the most helpful and easiest-to-deal-with professionals in the interior design and building industries I have ever come across. In my job as a freelance journalist focusing on interior design, renovating and building topics, I meet people in these fields all the time, but Jean blew me away with her obvious first-hand expertise, fantastic client service and sincere passion for her products. Jean was our choice for pressed metal panels (in the Magnolia pattern) to create a bedhead, and with her reputation as THE go-to person for pressed metal in Australia, we didn't even consider any other companies. She was kind enough to give us detailed advice, and we always felt we could go to her with any installation questions if any cropped up. I blogged about our bedhead on my site to an overwhelming response - the amount of times pictures of our pressed metal bedhead have been 'pinned' is astounding! It is a very high-quality product and next time I am in need of pressed metal panels I will be calling Jean in a heartbeat. I have already wholeheartedly recommended Heritage Ceilings to many people."
Maya Anderson from House Nerd, Perth, W.A.
"In terms of the service it was marvellous - your advice was really valuable and I think I've got a better outcome as a result. In terms of installation advice it was very detailed and more than enough for me to feel confident to tackle the job "
Megan Saxby, Cardiff south, NSW.
Intricate pressed metal ceilings
" I have to say that the metal panels you supplied look amazing, I can’t imagine how it would have turned out if we were not able to source them. In a very turbulent time in our renovation, you made the process of identifying the matching panels and sourcing them extremely efficient and simple. I would really like to sincerely thank you for all your help. I certainly would not hesitate in recommending you to anyone thinking of using pressed metal panels for their renovation or build."
Terry Ibrahim, Sydney, NSW.
Pressed metal splashback
"By using pressed tin panels for our splash backs we were able to achieve maximum effect at a minimal cost. Jean was amazing to deal with. She guided us on our choice of pattern by taking into consideration the layout and size of our project. Her experience and knowledge was invaluable. Jean was prompt in her responses, she provided us with cost effective options, she organised the order and delivery of the panels and provided a very informative and comprehensive pamphlet which enabled my husband to install the panels himself. We would highly recommend both Jean's services and product to any potential customers."
Allison and James Selleck, Dianella, W.A.
Panels for a bedroom feature wall
"Thank you for your follow up. The panels appear to be fine and were very well packed. I have not unpacked them all just the top two due to storage at home but they appear to be all good ! and the pattern is just lovely I am thrilled. Thank you for your care and excellent customer service it was a pleasure to deal with you."
Catherine Burgess, Yass, NSW.
From a Perth builder
"Jean from Heritage Ceilings was professional in her advice on the product and the treatments to the surface of the pressed metal panels. Product delivered on time and well protected. We would not hesitate to use the services of Heritage Ceilings in the future."
Jon Dunn, Celtic Builders, Perth, W.A.
Feature wall on fireplace
"We found the pressed tin easy to work with and have been extremely happy with both the product and your service."
Dr. Lisa Hall, Croydon, Victoria
Leonie's lovely splashback
"We are so happy with your pressed tin & how you made this a very smooth purchase transition. Everyone that comes into our kitchen are extremely impressed & constantly asking where we purchased the pressed tin. We tell them of your wonderful service & how professional you are when purchasing & installing your product. We thank you for being so friendly & your information & product is easy to deal with when we had no prior knowledge or experience."
Leonie Eaton, Wodonga, Victoria
No question is ever considered silly
"Thank you very, very much for being so helpful. This is a huge project for me and you have made it possible through your friendly supporting information and comments. You didn't make me feel as if I was asking dumb questions! I shall send you pics when it is finished! "
and later ....... "I have to say I put my absolute trust in you because of the extraordinary effort you put into answering my questions and treating me with such consideration. Of all the interactions I have had with various businesses, you have to be an exemplar! Thank you."
Sara Beavis, Canberra, ACT
Fishscale panels for a splashback
"Just letting you know that our panels arrived on Friday & are in perfect condition – thank you :) We've painted a test strip today with a few different colours & are very excited about seeing the end product!! We'll definitely send you through some pics once we've finished & it's installed. Thank you for your wonderful service from the very start – we will definitely recommend you and it's been a pleasure dealing with you – Thank you :) "
Leletia Mitchell, Hobart, Tasmania
The Shield panels used on a large feature wall
".......... We are thrilled with the result and the feedback from visitors is all positive...it was the perfect pattern for the scale of the project. The install was a relatively pain free process ( excluding painter's cramp!!) thanks to your very thorough instructions. I have included pics of the process FYI. I would love to send some updated pics once everything is complete, but these will have to do for now :) Once again thank you for a very professional and prompt service and for your ongoing interest in our project...I am forever giving your details to those who have been inspired by our wall."
Jodie Molinia, Woonona, NSW
Pressed metal order to New Zealand
"Just to let you know that the panels arrived yesterday undamaged. I would like to thank you for the great service offered. We are working with an Interior Designer on this project and I will certainly recommend you to her and also to our builder who specializes in Villa renovations ........... I would be more than happy to send some pics through once the renovation and redecoration of the room is complete."
Eric Clegg, Waitara, New Zealand
Pressed metal panels in a bathroom renovation
"We are very happy with both the product, which was easy to work with, and your service, which was friendly, efficient & fast. A big thank you also for your helpful hints & tips, very much appreciated."
Maree and David, Ipswich, Queensland
Panels used on counter front of cafe
"I love the metal and it gets so many ohhs and ahhhs and I have also given your name out through facebook for those that asked. It was pretty easy to do and the effect is incredible, thanks again."
Naomi Terblanche, Wonthaggi, Victoria
Pressed metal panels for restaurant
"You have been extremely helpful. Thank you. It has been a pleasure dealing with you."
Suzannah Esdaile, EDAA Interiors/Exteriors
Galvanized steel "Roughcast" panels
"I will take some photos on the weekend and send through to you. It is not painted yet but looks fantastic. The panels were a perfect replacement for the original and were really good to work with. I would like to thank you for your friendly and helpful service, prompt answers to my questions and ease of ordering. I will definitely purchase more pressed metal from you in the future when I renovate the rest of my home."
Sam Johns, Maitland, South Australia
Aluminium "Roughcast" panels used as a splashback
"I received the panels today and I'm extremely happy with the pattern. I think they will match the house perfectly. the goods were packaged very well and no damage was found to the panels. I will send you some photos on completion of the job. Thank you very much for your professionalism and efficiency. i look forward to dealing with you in the future."
Cheaper to buy from me than buying locally
"Thank you so much for being so fantastic and easy to do business with."
Felicity Wilson, Tasmania
Pressed metal panels used as a kitchen splash back
"Thank you very much for your brilliant service, I am more than impressed. I was so excited to receive the panels earlier than expected, it really made my day. Your service was prompt and personal and very affordable. It has been a pleasure doing business with you. I will be recommending you to anyone who wants panels or even just handy tips."
Candice Bina, Regency Downs, Queensland
Panelling used as a kitchen feature
"I am very pleased that I purchased the product through you - especially as there were issues with the courier. It was fantastic having someone else sort it out for me! Your following up was also very helpful. The builder installing the product found that he was able to bend the product around the bench which has given a very nice finish."
Wenona Hadingham, Subiaco, Australia
Pressed metal ceilings in Snags & Sons in Leederville
Thank you very much for the update, this level of customer service is almost unheard of and very much appreciated, all of your below comments have been taken on board and I will advise you as soon as possible regarding the delivery and or it's condition.
Brett Bertolotti, Associated Shop fitters, Perth
Panels to be used as a feature wall
"The panels arrived in perfect condition! Thanks very much for your prompt, efficient service. We'll definitely use your company for future projects and will readily recommend you. I'll send some photos once we're finished.
Jeremy Hanif, The King Edward Hotel, Toronto, Canada
Feature panels in Mandate Menswear Shops
"I will certainly be looking to using pressed tin panels in other projects; especially in some of the cafe and restaurant fit outs we do a lot of. I am pleased to say that the service we received from you; from enquiries on availability, timing etc. from ordering the panels, through to their arrival at our premises was altogether exemplary"
Dave Barron, Shopfitting Design Pty Ltd, Queensland, www.shopfittingdesign.com
Pressed metal panels for Le Labo in the USA
"My experience working with you was and is wonderful. I cannot wait to design another project with your products. Your pressed metal panels are of the highest quality and installation is a breeze......."
Eric Romeo, President of Auric Consulting International, www.auricprojects.com
"I can honestly state it is a delight to deal with you. It would be nice if all businesses were as professional in their treatment of clients."
Gayl Cox, Bega, NSW, Australia
"Lily" wall panelling
".......I would not hesitate in having pressed metal shipped from Heritage Ceilings again in the future..........the quality of the embossment is perfect...........I have already recommended you to the tile place in Richmond (Olde English Tiles Australia)!"
Brad Shaw, Traralgon, Victoria, Australia
"Original" panelling used as a back splash
"We have been more than happy with the service you have provided. You gave us sizing options which considerably reduced the cost, you followed up on the delivery and insisted we unpack and check the panels (which hadn't occurred to us) to ensure there was no damage in transit. We would most definitely (and have) recommended you to others"
Liz Turnbull, Denmark, Western Australia
Decorative pressed tin panels - "Original" design
"......... I certainly promise anyone that if they were to want a beautiful ceiling rather than just a boring plaster one - to give you a call."
Robyn Hayes, Port Macquarie. New South Wales
Pressed metal for pharmacy ceiling
"Your service was great and you were very helpful"
Donna Jurlina, Parlante Architectural Designers, Auckland, New Zealand
Pressed metal for use in a brasserie
"It has been a pleasure to buy from you. I know where I'll send anyone who's looking for pressed metal panels..."
Anna Cox, Elton's Brasserie, Mudgee NSW
Repairing original ceiling
"We needed a particular pressed metal pattern to repair a 1908 bathroom. The Heritage Ceilings web-site gave us the needed information and with Jean Morrison's keen and resourceful help we were able to order immediately, followed by prompt delivery of the panel. We are delighted with the result."
Richard and Joan Snedden, Malvern, Victoria
"Fishscale" pressed metal panels in Sushi Restaurant in Los Angeles, USA
"When designing and constructing our "CalAsian Fusion" restaurant Toro Sushi, Bar & Grill in Los Angeles, CA, we were looking for a unique yet modern look for our dining room. Through the internet we located Heritage Ceilings in Australia and was immediately captivated by all their unique and inexpensive wall paneling. Since sushi is our main attraction, what better fit was there than their aluminum "fish scale" pattern. I sent an email through their website and was promptly contacted by the owner Jean. We conducted all business through email which made things very easy. The product was shipped to the United States and received in two weeks after I placed my order. Jean provided excellent and efficient service as there is no time to waste in new construction. We used the paneling to cover a wall measuring 14 ft x 30 ft, which required 25 panels in a high ceiling area of the restaurant. Because of the precise mold of the panels, placed together they provided a uniform look with no visible seams. Our customers truly admire this unique look as we have received many complements. The price I would have paid instead for a textured wall would have cost me twice as much as the panels from Heritage Ceilings (and this includes all shipping charges!!)"
Alan Lau, California, USA
Range of pressed metal panels shipped to Venice, Italy
"Confronted with the difficult task to order pressed tin ceilings in Australia from Luxembourg to have them shipped to Venice, Italy for an international contemporary art exhibition, we contacted Jean at Heritage Ceilings first because of the extraordinary designs available in the catalogue. Not only was this the right choice in designs, but also in terms of kindness and efficiency. Jean helped us out during the whole project, from the order to the installing instructions. Everything went really well thanks to Jean's generous help and we managed to install the ceilings without any problems and in time."
Kevin Muhlen, Casino Luxembourg
"Fishscale" panels used in Sea Salt, a Turkish restaurant in New York
"Finally the restaurant opened last week. It took longer than expected. It came out FABULOUS, great reviews. The first review was in New York Magazine before we even had the opening and sure enough the first picture taken was in front of the panels you shipped (check out New York Magazine, 16th July 2007, page 44), made me so proud. I get a lot of comments on the Fishscales. I do tell them that I got them shipped from Australia, tell them about your web site and how efficient the transaction was."
Asli Sarac, New York, New York
"Shield" pressed metal panels used in a ceiling
"Any worries about ordering a new ceiling from the other side of the world are rapidly dispelled from one's first contact with Jean. All messages are replied to quickly, courteously and efficiently, but, most importantly, in a way that convinces you that every customer is really, really important to her. And so it turns out to be. I could not imagine dealing with anyone more helpful and considerate. The comprehensive response to my initial email gave me immediate confidence in the Company, the Proprietor, and the Product, although they were thirteen thousand miles away.
Even before I'd placed an order, Jean had given me comprehensive hints on installation, and even prepared a drawing of the precise panel layout that I required. The panels, when ordered, arrived undamaged and in record time, thanks to FedEx and, thanks to Jean's written and illustrated instructions, the installation proceeded exceptionally smoothly.
The final ceiling is a source of considerable pride, and looks magnificent in our old stone 'Arts & Crafts' house. We will certainly be ordering more products form Jean in the future, and we would unreservedly recommend her products and her Company to anyone thinking of acquiring a stunningly beautiful, highly individual set-piece ceiling for a fraction of the cost of traditional fibrous plasterwork."
Paul Dinsdale, Buxton, England.
"Evans" pressed metal panels for a ceiling
"I recently purchased from Heritage Ceilings some pressed metal ceiling panels and cornice to replace an existing metal ceiling in our 100 yr old home. The old ceiling was showing signs of rust. Jean was very helpful and was always quick to respond to my inquiries. Once the order was placed, delivery only took a few weeks. Everything arrived in excellent condition, and of course this time I need not worry about rust. Jean has been of great service to me and as I intend to replace another ceiling at a later date I will not hesitate in contacting Jean again."
Neil Rowland, Registered Master Builder, Auckland, New Zealand.
Pressed tin panels used on walls.
"I have renovated quite a number of period style houses, regularly having to replace original fittings and installing certain new features in these houses. In my last project I decided that some pressed tin panels would complement the bathroom in the form of a high dado on the walls. I found Heritage Ceilings on the Internet and I was instantly impressed with their range. Once I had short-listed two or three styles I spoke with Jean for the first time. Jean was terrific, very helpful in every way, often to curly questions I had regarding the application and installation that I required as the bathroom I was undertaking was a tad unusual in shape. Jean was always very quick to respond to my queries and importantly those answers came almost directly back to me via e-mail and by phone on more than one occasion. The most impressive point to Heritage Ceilings service, in particular Jean, was when I was put under the pump with expected arrival delays of certain plumbing units and fittings that I required at certain times to complete the main job of this renovation project. Jean and the team were able to shuffle things around to a great extent and my panels arrived in around two weeks I was very thankful for this as our move-in date was approaching. I could not recommend this company any higher than any company I deal with, their complete service is top notch and I am planning to use their products even more in future projects."
Glenn C. Victoria, Australia